Shipping & Returns Policy

Shipping Policy

  • We ship orders only within India.

  • All orders are processed within 1–2 business days and typically delivered within 3–5 business days from dispatch.

  • Delivery times may vary due to location, courier delays, or unforeseen circumstances.

  • Once shipped, you will receive a tracking link via email or SMS.

Returns & Refunds

  • Due to the handmade and personal care nature of our products, we do not accept returns.

  • Refunds are not offered once an order has been placed.

  • Replacement is possible only if the package is damaged during transit, under the following conditions:

    1. The customer provides a complete unboxing video starting from the unopened package.

    2. The damaged product is returned to us in its original packaging.

  • Replacement requests must be raised within 24 hours of delivery by contacting us at support@aalamnaturals.in or +91 99444 38891.